High Speed Internet Service – Your Upload And Download Speeds May Be The Cause For Your Slow Service

High speed internet service

A fortnight ago, I had gone to the super market close to our house with my neighbor James. He narrated how he had been ripped off by his internet bill by our common high speed internet service provider.

I have been enjoying my high speed internet service for quite some time now. But of late, I had also been feeling that my high speed internet service had perhaps slowed down a bit. Now, I felt prompted to take some action.

I did some research on the subject and found out that there are some easy steps by which we can know as to where we stand on our high speed internet service. Here they are for you to follow too.

1. Know what you are being billed for – Check the download and the upload speed located on your high speed internet service provider’s bill. The download speed indicates how fast you get content from the internet to your computer. Upload speed shows you how fast you are able to send content from your computer to the receiver. Both the speeds are generally indicated on the bottom of the bill. Generally, if what you get is close to 80% of the indicated figures, it is taken that you are getting a good speed.

2. Test the actual internet speeds – There are numerous sites where you can do this. Just go on a search engine and type “check internet speed”. You may need to check both the download as well as the upload speeds. In case the actual speeds are much less than what you should be getting, then you must urgently call your provider and let them know what is going on.

3. Check your computer for viruses – Viruses often slow down your internet download and upload speeds.

4. Check the age of your computer and modem – It is believed that if you are still using and 8 year old modem and a 5 year old computer, your internet speeds will be limited to the processing speeds of your equipment.

If you are using two or more computers and the speed is slow on any one computer, then it is definitely your computer which needs to be replaced.

If you find that your actual download and upload speeds are significantly lower than the speeds in which you are paying for, you may need to call the tech support staff of your high speed internet service provider and he or she may be able to set things right for you.